Terms

Effective Date: 1/1/26

Welcome to Suora.ai (“Suora,” “Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, automation platform, AI systems, voice infrastructure, and related communications.

By accessing or using our services, you agree to be bound by these Terms.

1. Description of Services

Suora.ai provides business automation services, including but not limited to:

AI-powered voice systems
AI chat systems
CRM integrations
Website and automation infrastructure
Marketing automation tools
Consultation and implementation services

Services may evolve over time as technology and offerings expand.

2. Eligibility

You must be at least 18 years old and authorized to enter into binding agreements on behalf of yourself or your business to use our services.

Our services are intended for business and professional use.

3. Account Responsibilities

If you create an account or engage our services:

You agree to provide accurate and complete information.
You are responsible for maintaining confidentiality of login credentials.
You are responsible for activities conducted under your account.
You agree not to use our services for unlawful, abusive, or fraudulent purposes.

4. Acceptable Use

You agree not to use Suora.ai services to:

Send spam or unsolicited bulk communications
Engage in deceptive or misleading practices
Violate telemarketing, messaging, or privacy laws
Harass, defraud, or impersonate others
Distribute malicious software

You are responsible for ensuring your use of automation tools complies with applicable laws, including TCPA, CAN-SPAM, and other communication regulations.

Suora.ai reserves the right to suspend or terminate services for misuse.

5. SMS and Communication Terms

By providing your phone number or contacting Suora.ai:

You consent to receive SMS messages related to:

Appointment confirmations
Service notifications
Account updates
Direct responses to inquiries

Message frequency varies.

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

Message and data rates may apply.

Suora.ai does not send unsolicited bulk promotional text messages.

6. Fees and Payments

Fees for services are outlined in individual agreements, proposals, or invoices.

Payment terms will be specified in writing.
Late payments may result in service suspension.
All fees are non-refundable unless otherwise stated.
We reserve the right to modify pricing for future services.

7. Intellectual Property

All content, branding, technology, software, workflows, and systems provided by Suora AI remain the intellectual property of Suora.ai unless otherwise agreed in writing.

You may not:

Copy
Reverse engineer
Resell
Redistribute
Repurpose proprietary systems without authorization

8. Third-Party Services

Suora.ai may integrate with third-party providers including:

Telephony carriers
Hosting providers
CRM platforms
Messaging platforms
Payment processors

We are not responsible for outages, interruptions, or policy changes imposed by third-party providers.

9. Disclaimer of Warranties

Suora.ai services are provided “as is” and “as available.”

We do not guarantee:

Uninterrupted service
Specific revenue outcomes
Lead volume results
Platform uptime outside our control
Regulatory compliance on behalf of users

You acknowledge that business results depend on many external factors beyond our control.

10. Limitation of Liability

To the fullest extent permitted by law:

Suora AI shall not be liable for:

Indirect, incidental, or consequential damages
Lost profits or lost business opportunities
Service interruptions caused by third-party systems
Regulatory penalties resulting from user misuse

Our total liability shall not exceed the amount paid for services within the preceding 3 months.

11. Indemnification

You agree to indemnify and hold harmless Suora.ai from claims arising from:

Your misuse of services
Violations of law
Improper messaging practices
Misrepresentation of your business

12. Termination

We reserve the right to:

Suspend services
Terminate accounts
Refuse service

If violations of these Terms occur.

You may terminate services according to your service agreement terms.

13. Privacy

Your use of our services is also governed by our Privacy Policy:

https://suora.ai/privacy

14. Modifications

We may update these Terms periodically. Continued use of services after changes constitutes acceptance of revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which Suora AI operates, without regard to conflict of law principles.

16. Contact Information

If you have questions regarding these Terms:

Suora AI

Website:

https://suora.ai
Email:

support@suora.ai

Custom Growth Blueprint

Terms & Conditions